We want to ensure the complete satisfaction of our users. This Refund Policy explains how and under what conditions a refund request can be made.
You will be pleased to know that RKlancer is one of the emerging digital marketplaces in the industry, serving as a platform for freelancing, outsourcing, and crowdsourcing. We connect global clients with freelancers from all over the world.
If you accidentally send extra funds during the deposit process, the excess amount will be refunded to you. A client must submit a refund request within 7 days of the work completion. The refund request must include a detailed description of any errors or issues with the work, along with relevant evidence (such as screenshots or communication records).
Refund requests must be sent to our email at rklancer01@gmail.com, via WhatsApp at 01971009885, or submitted directly through the site's official support channel.